Field Deployments
How HVAC franchises cut missed calls by 60%
A 200-location HVAC network deployed AI call routing and saw results in the first month. Here is what the numbers actually looked like.
6 min read
A 200-location HVAC network deployed AI call routing and saw results in the first month. Here is what the numbers actually looked like.
Forty to fifty percent of home service inquiries arrive outside business hours. Most franchise networks can't see which locations are losing them, or how much each one costs.
A real output from a discovery workshop with a 200-location franchise network-what got prioritized, what didn't make the cut, and why the matrix is harder to build than it looks.
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