Ratio-constrained scheduling has no system. It has a Director with a personal phone list and six minutes.
State-mandated staff-to-child ratios mean a classroom either meets its threshold or it closes. A single absence is not a staffing inconvenience; it is a binary regulatory violation. At 65% annual turnover across the industry, this is not an edge case. When the call comes at 6:45 AM, the Director manually works through a list of pre-cleared substitutes with no system tracking classroom ratio requirements, today's enrolled headcount, or substitute availability. The franchisor learns about ratio events, if at all, from the next FBC visit.
